Underwriting Questions
Ensuring Proper EligibilityUnderwriting FAQ
While we have actively tried to make our applications as easy as possible to understand, we understand there may still be questions. As such, below are answers to some of the most frequent questions regarding underwriting and eligibility.
Epilepsy
The simple solution is to select Guaranteed Issue as the product. However, if you would like to apply for an exception, you can email us with the following information and our underwriters will adjudicate the case in a timely manner for you.
Name of client (for tracking purposes)
Age
Amount of coverage seeking
Product(s)
Other medical issues
When was the client diagnosed with epilepsy?
How Frequent and severity are the seizures?
When was the client was last hospitalized from seizures or as the result of seizures?
Detail the ongoing treatment for the epilepsy
Once we have this information, we will be able to give you a better idea if we can accept your client for standard coverage and we will provide instructions on how to proceed with the application.
Depression
To ensure that your client will be covered please include the following in your email inquiry and in the notes section on the application.
Name of client (for tracking purposes)
Age
Amount of coverage seeking
Product(s)
Other medical issues
When was the client diagnosed with depression?
How frequent and how severe are the episodes? (mild, medium, severe)
Is there any history of self-harming (including attempted suicide, eating disorder, etc)?
When the client was last hospitalized for depression or as the result of depression?
Detail the ongoing treatment for the depression
Once we have this information, we will be able to give you a better idea if we can accept your client for standard coverage and we will provide instructions on how to proceed with the application
Bipolar Disorder and Schizophrenia
To ensure that your client will be covered please include the following in your email inquiry and in the notes section on the application.
Name of client (for tracking purposes)
Age
Amount of coverage seeking
Product(s)
Other medical issues
How long has the client has suffered with Bipolar disorder or Schizophrenia?
How frequent and how severe are episodes?(mild, medium, severe)
Is there any history of self-harming?
When client was last hospitalized for Bipolar disorder or Schizophrenia or as the result of disorder (directly or indirectly) and how often does this occur?
Detail the ongoing treatment for the Bipolar disorder or Schizophrenia. How consistently the treatment is adhered to?
Once we have this information, we will be able to give you a better idea if we can accept your client for standard coverage and we will provide instructions on how to proceed with the application
Any Other Medical Condition That Concerns You
Name of client (for tracking purposes)
Age
Amount of coverage seeking
Product(s)
Other medical issues/co-morbidities
When was the client diagnosed with the disorder/disease/illness?
What is the frequency and severity of symptoms or flare-ups?
When was the client was last hospitalized as the result of the illness (directly or indirectly) and how often does this occur?
Detail the ongoing treatment prescribed. How consistently the treatment is adhered to?
Once we have this information, we will be able to give you a better idea if we can accept your client for standard coverage and we will provide instructions on how to proceed with the application